Welcome to Ishta Grocery! These terms and conditions govern the use of our website and services. By accessing and using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

 

Introduction

These terms and conditions outline the rules for using the Ishta Grocery website and services. By using our website, you acknowledge and accept these terms in their entirety. If you disagree with any part of these terms, please refrain from using our website.

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Intellectual Property Rights

Unless stated otherwise, all intellectual property rights to the materials on Ishta Grocery are owned by Ishta Grocery or its licensors. All rights are reserved. You are permitted to access and view content on our site for personal use, but you are prohibited from:

• Republishing, selling, renting, or sub-licensing any material from Ishta Grocery.

• Reproducing, duplicating, or copying content from Ishta Grocery.

• Redistributing content from Ishta Grocery without permission.

 

User Accounts

To access certain features of our website, you may need to create an account. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and accept full responsibility for all activities conducted under your account.

 

Order Acceptance and Pricing

All orders placed through Ishta Grocery are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in pricing. In the event of a pricing error, we have the right to cancel orders placed at the incorrect price and notify you accordingly.

 

Payment and Billing Information

By providing a payment method, you confirm that you are authorized to use it and consent to us charging your payment method for the total amount of your order. If your payment method is invalid, unverified, or unacceptable, your order may be suspended or canceled.

 

Delivery and Shipping

We aim to deliver your order within the estimated time frame provided at checkout. However, we are not liable for any delays beyond our control. The risk of loss and ownership of products purchased from Ishta Grocery transfers to you once the items are handed over to the carrier.

 

Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not, you may return most items within 30 days of receiving them for a full refund, subject to our Return Policy. Some items may be non-returnable or subject to a restocking fee. Please consult our Return Policy for detailed information.

 

Limitation of Liability

To the maximum extent permitted by law, Ishta Grocery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, goodwill, or other intangible losses, resulting from your use of our website or services.

 

Indemnification

You agree to indemnify, defend, and hold harmless Ishta Grocery, its officers, directors, employees, agents, and suppliers from any claims, losses, damages, or costs (including legal fees) arising from your violation of these terms or any activity related to your account, whether by you or anyone else accessing the website via your account.

 

Governing Law

These terms and conditions are governed by the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

 

Changes to These Terms

Ishta Grocery reserves the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes means you accept the updated terms.

 

Contact Us

If you have any questions regarding these terms and conditions, please reach out to us at:

Email: support@ishta.online